+91 981-810-8884, 0114-214-3250 An eminent distributor of Mobile Accessories were on the lookout for enhancing their operations and sales capabilities. With a portfolio of over 40 brands, the company is committed to excellence across all divisions of the operations, ranging from procurement to distribution.
Challenges Faced
1. Complexity in Operations
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Managing a diverse portfolio along with managing efficient procurement and distribution processes was becoming a troubled task.
2. Sales Process
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It was getting problematic to manage multi-level sales processes efficiently, ranging from order management to invoicing and CRM.
3. Scattered Operations
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Problem with the data flow and integration between manufacturing, maintenance, scheduling and processing.
4. Reporting and Analytics
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There was a need for real-time reporting and analytics to promote informed-decision making and performance evaluation.
Solutions Implemented
Development of a Mobile App
Our expertise in Mobile App Development led to the development of a user-friendly ecommerce mobile app, which helped in further enhancing their customer shopping experience.
Managing Multi Level Sales
We also customized the sales module of Odoo to accommodate the complex multi level sales processes of the organization which helped in enabling quicker order management and improved customer relationships.
Operations Management
Utilizing Odoo's Integrated Functionality, operations across the organization- manufacturing, maintenance, scheduling and processing were streamlined under the robust and unified platform- Odoo. This helped in boosting the productivity of the Organization.
Otto Payment Gateway Integration
Kanak integrated Otto Payment Gateway to facilitate the organization with secure and seamless online transactions, further enhancing the checkout experience of their customers.
Deema (Bahrain Payment Gateway) Integration
We also implemented Deema Payment Gateway to cater to the specification of Bahraini Customers, further ensuring local payment options and compliance with regional regulations.
POS Customization
We customized the POS Module of Odoo to meet the specific and unique requirements of the client. This was done with a focus to establish functionality which wasn’t available in default.
POS Loyalty
With the POS Customization, we introduced loyalty features within the POS system to further enhance the customer relations and retention of the organization.
Loyalty For Sales and Website
We also developed POS functionalities for Sales Orders and Website Orders, further providing consistent customer loyalty benefits across all channels.
KWT SMS Gateway Integration
Kanak also integrated the KWT SMS Gateway for smooth and quick communication, automating SMS alerts and to promote customer engagement.
Other Payment Gateways
We also integrated the Tap Payment Gateway and the Taly Payment Gateway.
Real Time Reporting
Our customization experts leveraged Odoo's reporting capabilities to equip the organization with real-time insights into their operations and sales performances. This enabled the organization to make informed decisions.
Results Achieved
Improved and Enhanced Efficiency
Improved Productivity and Enhanced Profitability
Customer Satisfaction
Informed Decision Making
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